Terms of Use

Welcome to the official online boutique of OriseneoLiving. This website and any affiliated digital services (collectively referred to as the "Site") are fully administered and owned by AUTOMANIACS LIMITED. These Operating Guidelines define the rules for using our platform. Please be advised that purchasing our premium dinnerware collections (including our Ceramic Plates, Serving Bowls, and Artisan Mugs) is additionally subject to a distinct Purchasing Agreement.

By browsing, accessing, or buying from our Site, you completely and unconditionally accept these terms. If you reject any of these conditions, please discontinue your use of our storefront immediately.

1. Information Authenticity
When you provide data on our Site, you legally guarantee that all your personal, financial, and contact details are entirely authentic, exact, and up-to-date. You are strictly liable for updating your account immediately should any of your private or billing information change.

2. Privacy and Data Management
Protecting your private metrics is a top operational priority. How we collect, safely store, and utilize your personal information is comprehensively detailed in our official Privacy Policy. By navigating our catalog, sending us emails, or calling customer support, you grant your clear consent to our data handling practices.

3. Copyrights and Acceptable Use

We grant you a restricted, non-transferable, and revocable permit to browse our store for personal shopping purposes only. Without our prior written permission, you must never:

• Copy, download, or use our content for commercial gain.
• Use framing techniques, cache pages, or clone our digital design.
• Introduce viruses, malware, or harmful code into our systems.
• Employ web scrapers, data-mining bots, or extraction tools to gather prices or customer data.
• Carry out activities that put an unreasonable or disproportionate strain on our network infrastructure.

We hold the absolute right to block your IP, close your account, or deny service if we detect a breach of these operational rules.

4. Consumer Submissions and Feedback
If you choose to post product reviews, styling tips for our shawls, or other media, you are solely accountable for the lawfulness and originality of those uploads. You must not submit anything defamatory, fraudulent, offensive, or that infringes on someone else's copyrights. Using fake contact information to hide your true identity is strictly banned. By sharing content on our Site, you grant OriseneoLiving a permanent, royalty-free, worldwide license to modify, publish, distribute, and use those materials in our marketing campaigns without further approval or financial compensation.

5. Outbound Web Links
To improve your shopping experience, we may provide hyperlinks to outside websites. OriseneoLiving exercises no control over these external platforms and carries zero liability for their operations, advertising content, or privacy standards. You choose to visit these third-party links entirely at your own risk.

6. Warranty Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, OriseneoLiving PROVIDES THIS E-COMMERCE PLATFORM AND ITS MERCHANDISE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE CATEGORICALLY DISCLAIM ALL WARRANTIES, BOTH EXPRESSED AND IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR SUITABILITY FOR A SPECIFIC PURPOSE. WE DO NOT PROMISE THAT YOUR BROWSING SESSIONS WILL BE SECURE, UNINTERRUPTED, OR FREE FROM TECHNICAL GLITCHES.

7. Liability Caps
BY BROWSING OUR STORE, YOU ASSUME ALL ASSOCIATED RISKS. UNDER NO EVENT WILL HONG KONG CHENGTONG INTERNATIONAL TRADING CO., LIMITED, ITS EXECUTIVES, OR SHIPPING PARTNERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES RESULTING FROM: (A) PLATFORM DOWNTIME; (B) THE PURCHASE OR USE OF OUR SCARVES, SHAWLS, OR CERAMICS; (C) DATA BREACHES; OR (D) NETWORK COMMUNICATION FAILURES. ANY LEGAL ACTION CONNECTED TO SITE USAGE MUST BE FILED WITHIN ONE (1) YEAR OF THE ALLEGED INCIDENT.

8. Indemnification
You agree to completely protect, compensate, and hold Hong Kong Chengtong International Trading Co., Limited harmless against any claims, financial penalties, losses, or legal fees arising from your direct violation of these conditions, fraudulent acts, or infringement of third-party rights.

9. Electronic Agreements
By visiting our Site or communicating with our support desk, you authorize us to contact you electronically. You agree that all digital notifications, disclosures, and policy updates satisfy any legal requirement that such agreements be delivered in physical writing.

10. Intellectual Property Violations
OriseneoLiving highly respects the intellectual property of creators worldwide. If you believe your copyrighted work has been improperly replicated on our portal, please send a detailed formal notice to our support team containing:

• Your physical or digital signature.
• A clear description of the infringed material and its exact URL on our website.
• Your direct contact details (email and telephone).
• A statement made in good faith affirming that the material's use is not authorized by the rightful copyright owner.

11. Unforeseen Events (Force Majeure)
Our corporation is exempt from fulfilling our operational duties under these terms if we are obstructed by unavoidable catastrophic events outside our jurisdiction. This includes, but is not limited to, natural disasters, severe pandemics, labor disputes, extreme weather, or massive supply chain failures.

12. Risk of Loss
The moment your purchased dinnerware, plates, or artisan collections are physically handed over to our designated logistics carriers, all legal ownership and the risk of transit loss immediately shift from our enterprise to you.

13. Jurisdiction and Governing Law
These Operating Guidelines and any retail transactions shall be strictly governed by and interpreted under the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles. Any disputes, controversies, or litigation stemming from your use of the OriseneoLiving platform must be exclusively resolved in the recognized courts of Hong Kong.

14. Clause Severability
If any specific portion of this agreement is found to be legally invalid or unenforceable, that clause will be severed and removed, while all remaining conditions will stay in full effect. You are prohibited from assigning your rights under this contract to anyone else without our explicit written permission, though we retain the corporate freedom to reassign this agreement at our discretion.

15. Complete Understanding
These terms represent the entire, exclusive agreement between you and Hong Kong Chengtong International Trading Co., Limited regarding your utilization of the website, overriding all previous oral proposals or written communications.

16. Official Contact Details
If you have any questions or require further clarification regarding these digital policies, please reach out to our administrative team:

• Brand Name: OriseneoLiving
• Corporate Entity: AUTOMANIACS LIMITED  
• Headquarters Address: FLAT/RM 1201 12/F TAI SANG BANK BUILDING 130-132 DES VOEUX ROAD CENTRAL HK
• Support Email: support@oriseneoliving.com
• Client Hotline: +1 (515) 800-3394